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Contact information

Please email us at Vira.bagz@gmail.com if you have aLs questions

Customer Service Whats'app 971+544009166

Loved by Elegant Women Across the GCC

reviews from customers who chose Vira for weddings, events, and special nights.

Absolutely stunning quality. The craftsmanship is impeccable and exceeded all my expectations.

Sarah M.

Elegant and timeless. This piece has become my go-to for special occasions.

Layla K.

وايد راقي ومرتب، لبسته مع المخور وطلع شكله فخم. الكل سألني من وين الشنطة The attention to detail is remarkable. Worth every dirham.

Fatima A.

Luxurious and sophisticated. Exactly what I was looking for

Noor H.

Premium quality that speaks for itself. Highly recommend!

Amira S.

𝘍𝘈𝘘𝘴

What is the return policy?

If you place an order and wish to cancel it, you may do so within the first 1 hour of placing the order.

For hygiene and quality reasons, we do not accept returns or exchanges after the order has been received.

Returns or exchanges are only accepted in the following cases:

You received the wrong item.
You received a damaged item.

Please contact us within 24 hours of receiving your order with clear photos/videos of the item and packaging so we can review the issue and assist you. positive experience with your purchase, we will do whatever it takes to make sure you are 100% satisfied.

Please feel free to contact us anytime at Vira.bagz@gmail.com Our friendly support team is available24/7and will gladly assist you with any questions or concerns.

When will I get my order?

خدمة التوصيل داخل دولة الإمارات خلال 1–2 يوم عمل للمنتجات المتوفرة في المخزون.

أما الشحن إلى دول الخليج فيستغرق عادةً 3–5 أيام عمل، مع العلم أن أي رسوم جمركية أو ضرائب إضافية تكون حسب قوانين الدولة المستقبلة وتُدفع من قبل العميل عند الحاجة.

في حال كان المنتج طلبًا مسبقًا (Pre-order) أو من القطع الجديدة التي يتم تجهيزها أو تصنيعها خصيصًا، فقد تستغرق مدة التوصيل من 7 إلى 15 يوم عمل.

نحرص دائمًا على تجهيز وشحن طلباتكم بأسرع وقت ممكن، ونشكركم على ثقتكم وتفهمكم.

We offer delivery within the UAE within 1–2 business days for items that are available in stock.

For GCC orders, shipping usually takes 3–5 business days. Please note that any customs duties, taxes, or additional charges are subject to the destination country’s regulations and are the customer’s responsibility if applicable.

For pre-order items or newly made bags that require preparation or production, delivery may take 7–15 business days.

We always do our best to prepare and ship your order as quickly as possible, and we truly appreciate your trust and understanding.

Regards,

How much does shipping cost?

Shipping Cost

Delivery within the UAE: 25 AED

Shipping to GCC countries: 60 AED

For GCC orders, please note that any customs duties, taxes, or extra charges are not included in the shipping fee and may be collected by the courier or customs authority upon delivery.

© 2026 Vira

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